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- The Company will comply with laws and standards concerning the protection of Personal Information, and take all necessary measures to protect the Personal Information of the customer.
- The purposes of using the Personal Information
The use of the Personal Information provided by the customer will be limited to the following circumstances.
Personal Information will be used:
- with respect to the service, a) for confirmation of the individual's identity, b) for billing purposes, c) for notification purposes in connection with changes of charges and service conditions, installation dates, service suspension, and contract termination, and d) for any other purpose necessary for the provisioning of the services;
- with respect to the service and any other services provided by the Company, a) to conduct sales promotion of the Company's services, b) to conduct customer surveys and c) to send promotional materials or gifts etc by means including the use of the telephone, email and postal service;
- for purposes of improving Company's services and for developing new services;
- to answer any questions or provide consultation as may be requested by the customer;
- for any other matters agreed by the customer, not listed above.
In addition to the use of the Personal Information listed above, the Company may from time to time specify other use purposes through provisioning of services and customer surveys.
- To manage the Personal Information properly, Company will protect the Personal Information provided by the customer through continuous improvement efforts to: 1) maintain internal regulations and internal control to protect the Personal Information, 2) provide employee education, and 3) take appropriate measures against illegal access, loss, destruction, falsification, and disclosure of Personal Information.
- Entrustment of Personal Information
The Personal Information may be entrusted to Company's vendors or business partners to the extent reasonably necessary for the fulfillment of purposes listed above. In such case, Company will select appropriate vendor who have implemented necessary measures to protect the Personal Information, and the Company will take all appropriate and necessary actions including but not limited to entering into contractual agreement with such vendor to protect the Personal Information of the customer.
Notwithstanding anything to the contrary stated above, the Company may provide Personal Information of the customers to Governmental authority (e.g. Courts and Police) if required or requested properly pursuant to law.
- Helpdesk Services
If you wish to request disclosure of your Personal Information which you have provided to us, please contact the following Helpdesk. The Helpdesk will respond to your request in a reasonably timely manner. Please note that with respect to customer's request to disclose their Personal Information, 1,000 yen per subscriber line will be charged as a processing fee.
For any inquiries regarding protection of your Personal Information please call our Customer Service Center at:
Toll free: 0120-506009 [9:00AM - 5:00PM weekdays only]
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Guarantees and limits of liability
Use of the NTT Communications official Web site is the responsibility of the customer. NTT Communications assumes no responsibility whatsoever for any and all damages arising from the use of information taken from this Web site or from that of other companies that have placed links to their site on this Web site.
Applicable laws
This NTT Communications official Web site is managed by NTT Communications. Although the site can be accessed from countries around the world, all with differing laws, both customers who have accessed the site and NTT Communications agree that use of this site is bounded by the laws of Japan and the regulations of the Tokyo Metropolitan Government, regardless of the differences in applicable legal principles.
NTT Communications provides no indication on the Web site of the suitability of the content for customers' particular environments. Access to the site is by the customer's own free will and responsibility regarding use of the site lies with the customer.
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